Documents, Forms & Guides

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Master Client Agreement for Business Clients

The Master Client Agreement for Business Clients governs the provision of Royal Bank of Canada’s services to business clients. It is comprised of many parts, including the terms and conditions available here. Each part is deemed incorporated in the Agreement, and each other part of the Agreement.

Legal Terms and Conditions

Service Materials

What's New?

October 31, 2023

RBC’s Master Client Agreement for Business Clients (MCA) – Legal Terms and Conditions has been updated and the changes will come into effect December 1, 2023. The changes are applicable to existing business Customers and any new clients who become RBC business Customers on or after the effective date of December 1, 2023. The updates include changes to meet regulatory requirements, particularly in the General Services, Joint Banking, Language and Pre-Authorized Debits sections/clauses. Customers are encouraged to review the updated document in its entirety.

August 21, 2023

The Canadian Deposit Insurance Corporation (CDIC) eligibility information has been updated in the following service materials to clarify that funds held in such accounts are eligible for deposit insurance coverage under the Canada Deposit Insurance Corporation Act

May 29, 2023

The following service materials and user agreement for RBC Edge Business Banking have been updated to include new terms under the "Language" section, as applicable. These updates reflect the recent modifications made to the Quebec Charter of the French Language.

May 3, 2022

The following service materials and user agreement for RBC Edge Business Banking have been updated to clarify that account restrictions imposed on authorized signatories in RBC Edge are not enforced outside of the platform.

March 1, 2022

The following service materials have been updated. The RBC Business Banking service has been renamed RBC Edge.

November 1, 2021

The service materials for the Interac e-Transfer Bulk service have been updated to include the new features offered as part of the Interac e-Transfer service like account number routing, remittance data and the INTERAC e-Transfer Bulk Request Money Service.

June 1 2021

The following new service materials have been added:

April 9, 2021

The following new service materials have been added:

December 17, 2020

Royal Bank is updating the service model for Cheque-Pro. As part of the new service offering clients who qualify are provided with cheque scanners (Image Capture Equipment) for use with the Cheque-Proservice. If the service is terminated clients are required to return the cheque scanners to Royal Bank. The Cheque-Pro service materials have been updated to reflect the use of RBC provided scanners.

Updates have been made to the

August 8, 2018

Updates have been made to the

July 4, 2018

Changes have been made to the

Sept 1, 2017

The following new service materials have been added:

June 19, 2017

NEW Foreign Exchange Transactions Service Materials available for clients transacting on RBC Express

March 15, 2017

Changes have been made to the

November 15, 2016

New Corporate Creditor Service Materials have been added.

September 30, 2016

The following new service materials have been added:

July 11, 2016

The following new service materials have been added:

June 28, 2016

Changes have been made to the Cheque-Pro™ Service Materials.

March 2, 2016

The following new Service Materials have been added:

January 19, 2016

New US Cross-Border Banking Service Materials.

November 2, 2015

New Current Account Client Verification Service Materials in connection with the simplified process to submit instructions to return items / cheques.

June 5, 2015

The following new Service Materials have been added

June 1, 2015

Changes to account and services fees.

March 30, 2015

The following new Service Materials have been added

April 7, 2014

New RBC Express Service Materials in connection with updates to user authentication and the launch of the RBC Express Mobile and Alerts.

October 10, 2014

Following new Service Materials have been added

Business accounts and services Standard fees and charges

Canada Emergency Business Account

Onboarding Checklist

Online Tax Filing

Submitting Your Form

To avoid any delays in the processing of your request, please: print, ensure it is completed accurately, sign and date your form.

Commercial Credit Card Program

An RBC credit card program can improve your working capital so you can invest more in your business.

Corporate Creditor

Submitting Your Form

To avoid any delays in the processing of your request, please: print, ensure it is completed accurately, sign and date your form.

Welcome to RBC Commercial Mortgages

Welcome to Royal Bank of Canada's/Royal Trust Corporation of Canada's secure website for commercial mortgage security documentation. This website is to be accessed each time you, our solicitor for a mortgage transaction, receive instructions from Commercial Mortgages Closing Services. The site is broken down by province. Any documentation you require can be found within the respective provincial link. If you have any questions regarding the documentation, please contact the Manager Closing Services as identified in your instructions.

Attention: Notice To Solicitors and Notaries

Please be advised that effective immediately all Solicitors and Notaries are responsible for submitting the CMHC premiums plus applicable taxes directly to CMHC and our Solicitor Instruction letter, Solicitor Opinion letter and Request for Funds document have been updated accordingly.

Select Province or category

General Forms - All provinces / territories

Prince Edward Island

FATCA and CRS Foreign Tax Residency

You acknowledge providing us with your country (or countries) of tax residency, either at the time of account opening or within 30 days with respect to any change in circumstances regarding your tax residency.

It is your responsibility to determine where you are resident for tax purposes, and if you are unsure whether or not you are a resident of Canada for tax purposes and/or a tax resident of another country or countries, review information available at the Canada Revenue Agency, U.S. government websites, the Organization for Economic Cooperation and Development (OECD), and/or seek professional tax advice.

You may be required to provide additional documentation to support your residence status for tax purposes.

Guidance on the Common Reporting Standard (CRS):

Financial accounts that are reported to the CRA are shared with the government of a foreign jurisdiction that an individual or entity is a resident for tax purposes when Canada has an exchange relationship with that jurisdiction. We will be required to automatically report specific information to the CRA on an annual basis. The CRA may in turn forward information about you and your account to the other country.

Guidance on the Canada-U.S. Enhanced Tax Information Exchange Agreement - Foreign Account Tax Compliance Act (FATCA):

In the case of the United States, the CRA also shares the information with the Internal Revenue Service (IRS) when an individual or entity is a U.S. person. The IRS definition of a “United States Person” for U.S. tax purposes includes a citizen or a resident of the United States. A citizen of the U.S. (including an individual born in the U.S.) who is a resident in another country for tax purposes can still be a U.S. person if they have not renounced their U.S. citizenship.

Guidance on the Canada-U.S. Enhanced Tax Information Exchange Agreement - Foreign Account Tax Compliance Act (FATCA):

In the case of the United States, the CRA also shares the information with the Internal Revenue Service (IRS) when an individual or entity is a U.S. person. The IRS definition of a “United States Person” for U.S. tax purposes includes a citizen or a resident of the United States. A citizen of the U.S. (including an individual born in the U.S.) who is a resident in another country for tax purposes can still be a U.S. person if they have not renounced their U.S. citizenship.

Tax Identification Number (TIN)

You acknowledge providing us with your Tax Identification Number(s) associated with your tax jurisdiction(s). A TIN is a unique identifying number used for tax purposes. Where the jurisdiction of tax residence issues a TIN, we are required to collect and report the TIN. If you are not eligible or unable to obtain a foreign TIN, you must provide a reasonable explanation. We may request from you and collect your TIN through various channels such as in-person, mail, email, phone or online.

Penalties

The CRA requires financial institutions to obtain from you a self-certification of tax residency when required. Under FATCA and CRS regulations, RBC may be liable to a penalty of up to $2,500 for each such failure under subsection 162(7) of the Income Tax Act.

As such, failure to provide a valid self-certification under FATCA or CRS will result in the temporary restraint of your account until such time as it is provided to us and verified.

If you fail to provide a U.S. TIN when required under FATCA, you may be assessed a penalty of $100 by the CRA directly.

If you fail to provide a TIN for another jurisdiction as required under CRS, you may be assessed a penalty of $500 by the CRA directly.

Entity Classification

If your business has an entity classification for the purposes of FATCA and CRS, the business and any Controlling Persons, if applicable, must provide a self-certification of residency for tax purposes. The Controlling Person of an entity is defined as the natural person(s) who exercise control over the account(s).

Citizenship by Investment / Residence by Investment (CBI/RBI) Scheme

To the extent that the account holder, or controlling person has identified to have tax residence in a jurisdiction offering a potentially high-risk CBI/RBI scheme, we may require further confirmation that the provided self-certification or documentary evidence is correct and reliable.